Complaint #202106260,
October 9, 2021

Officer: Biggers, Thomas
Allegation: Abuse of Authority: Other
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Font, Jennifer
Allegation: Abuse of Authority: Other
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Hughes, Jaclyn
Allegation: Abuse of Authority: Other
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Bou, Adriel
Allegation: Abuse of Authority: Other
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Sze, Raymond
Allegation: Abuse of Authority: Other
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Biggers, Thomas
Allegation: Abuse of Authority: Search of Premises
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Caraballo, Steven
Allegation: Abuse of Authority: Search of Premises
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Figueroa, Miguel
Complainant: White Female, 30-34
Allegation: Abuse of Authority: Property damaged
CCRB Conclusion: Substantiated (Command Discipline A)
Officer: Figueroa, Miguel
Allegation: Abuse of Authority: Entry of Premises
CCRB Conclusion: Substantiated (Formalized Training)
Officer: Caraballo, Steven
Complainant: White Female, 30-34
Allegation: Abuse of Authority: Property damaged
CCRB Conclusion: Substantiated (Command Discipline A)
Officer: Caraballo, Steven
Allegation: Abuse of Authority: Entry of Premises
CCRB Conclusion: Substantiated (Formalized Training)
Officer: Caraballo, Steven
Allegation: Abuse of Authority: Search of Premises
CCRB Investigator Recommendation: Exonerated
CCRB Board Conclusion: Within NYPD Guidelines
Officer: Conway, Joseph
Allegation: Abuse of Authority: Search of Premises
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Conway, Joseph
Complainant: White Female, 30-34
Allegation: Abuse of Authority: Property damaged
CCRB Conclusion: Unfounded
Officer: Biggers, Thomas
Complainant: White Female, 30-34
Allegation: Abuse of Authority: Seizure of property
CCRB Conclusion: Substantiated (Command Discipline A)
Officer: Biggers, Thomas
Allegation: Untruthful Statement: False official statement
CCRB Conclusion: Substantiated (Charges)
Officer: Font, Jennifer
Allegation: Untruthful Statement: False official statement
CCRB Conclusion: Substantiated (Charges)
Officer: Hughes, Jaclyn
Allegation: Untruthful Statement: False official statement
CCRB Conclusion: Substantiated (Charges)
Officer: Sze, Raymond
Allegation: Untruthful Statement: False official statement
CCRB Conclusion: Substantiated (Charges)
Officer: Bou, Adriel
Allegation: Untruthful Statement: False official statement
CCRB Conclusion: Substantiated (Charges)
Officer: Biggers, Thomas
Allegation: Untruthful Statement: False official statement
CCRB Conclusion: Substantiated (Charges)
Officer: Font, Jennifer
Allegation: Abuse of Authority: Search of Premises
CCRB Conclusion: Substantiated (Command Discipline B)
Officer: Font, Jennifer
Complainant: White Female, 30-34
Allegation: Abuse of Authority: Seizure of property
CCRB Conclusion: Substantiated (Command Discipline A)
Officer Complainant Allegation CCRB Board Conclusion
Biggers, Thomas Abuse of Authority: Other Substantiated (Command Discipline B)
Font, Jennifer Abuse of Authority: Other Substantiated (Command Discipline B)
Hughes, Jaclyn Abuse of Authority: Other Substantiated (Command Discipline B)
Bou, Adriel Abuse of Authority: Other Substantiated (Command Discipline B)
Sze, Raymond Abuse of Authority: Other Substantiated (Command Discipline B)
Biggers, Thomas Abuse of Authority: Search of Premises Substantiated (Command Discipline B)
Caraballo, Steven Abuse of Authority: Search of Premises Substantiated (Command Discipline B)
Figueroa, Miguel White Female, 30-34 Abuse of Authority: Property damaged Substantiated (Command Discipline A)
Figueroa, Miguel Abuse of Authority: Entry of Premises Substantiated (Formalized Training)
Caraballo, Steven White Female, 30-34 Abuse of Authority: Property damaged Substantiated (Command Discipline A)
Caraballo, Steven Abuse of Authority: Entry of Premises Substantiated (Formalized Training)
Caraballo, Steven Abuse of Authority: Search of Premises Within NYPD Guidelines
CCRB Investigator Recommendation: Exonerated
Conway, Joseph Abuse of Authority: Search of Premises Substantiated (Command Discipline B)
Conway, Joseph White Female, 30-34 Abuse of Authority: Property damaged Unfounded
Biggers, Thomas White Female, 30-34 Abuse of Authority: Seizure of property Substantiated (Command Discipline A)
Biggers, Thomas Untruthful Statement: False official statement Substantiated (Charges)
Font, Jennifer Untruthful Statement: False official statement Substantiated (Charges)
Hughes, Jaclyn Untruthful Statement: False official statement Substantiated (Charges)
Sze, Raymond Untruthful Statement: False official statement Substantiated (Charges)
Bou, Adriel Untruthful Statement: False official statement Substantiated (Charges)
Biggers, Thomas Untruthful Statement: False official statement Substantiated (Charges)
Font, Jennifer Abuse of Authority: Search of Premises Substantiated (Command Discipline B)
Font, Jennifer White Female, 30-34 Abuse of Authority: Seizure of property Substantiated (Command Discipline A)

Conclusion Meanings:

'Substantiated': The misconduct occurred and it violated the rules. The NYPD has discretion over what, if any, discipline is imposed.
'Unfounded': Evidence suggests that the event or alleged conduct did not occur.
'Within NYPD Guidelines': The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.

Further details on conclusions.


Penalties

Bou, Adriel
Forfeit vacation 5 days
Closed: Resolved by plea, May 27, 2025
APU Command Discipline A
Forfeit vacation 5 days / Command Discipline A

Caraballo, Steven
Forfeit vacation 5 days
Closed: Not guilty after trial-PC Approved, January 7, 2026
APU Not guilty

Conway, Joseph
No Disciplinary Action-DUP
No penalty

Figueroa, Miguel
No Disciplinary Action-DUP
No penalty

Sze, Raymond
Forfeit vacation 5 days
Closed: Resolved by plea, August 4, 2025
APU Command Discipline A
Forfeit vacation 5 days / Command Discipline A

Biggers, Thomas
Forfeit vacation 10 days
Closed: Resolved by plea, May 31, 2026
APU Command Discipline B
Forfeit vacation 10 days / Command Discipline B

Font, Jennifer
Forfeit vacation 5 days
Closed: Resolved by plea, May 27, 2025
APU Command Discipline A
Forfeit vacation 5 days / Command Discipline A

Hughes, Jaclyn
Forfeit vacation 5 days
Closed: Resolved by plea, May 27, 2025
APU Command Discipline A
Forfeit vacation 5 days / Command Discipline A

Documents

APU Quarterly Report summary (Jennifer Font)
APU Quarterly Report summary (Jaclyn Hughes)
APU Quarterly Report summary (Adriel Bou)
APU Quarterly Report summary (Raymond Sze)
Complaint Closing Report
NYPD Plea Agreement (Jennifer Font)
NYPD Plea Agreement (Jaclyn Hughes)
NYPD Plea Agreement (Adriel Bou)
NYPD Plea Agreement (Raymond Sze)

Details

Incident: October 9, 2021
Received: October 15, 2021
Closed: March 17, 2023
Last Updated: June 4, 2026

Reason for contact: Report-domestic dispute
Location: Apartment/house
In NYPD Midtown North Precinct Manhattan
Outcome: No arrest made or summons issued

Witness Officers: William Barrios, Christian Castro, Rhonda Oreillybovell, Frank Orourke
Body-Worn Camera evidence collected
Video evidence collected