Complaint #202403553,
April 6, 2024

Officer: Santiago, Jean
Complainant: Hispanic Male, 25-29
Allegation: Force: Physical force
CCRB Conclusion: Unfounded
Officer: Khalifa, Ahmed
Complainant: Hispanic Male, 21-24
Allegation: Abuse of Authority: Threat of force (verbal or physical)
CCRB Conclusion: Within NYPD Guidelines
Officer: Khalifa, Ahmed
Allegation: Abuse of Authority: Threat of force (verbal or physical)
CCRB Conclusion: Within NYPD Guidelines
Officer: Khalifa, Ahmed
Allegation: Abuse of Authority: Refusal to provide shield number
CCRB Conclusion: Substantiated (Formalized Training)
Officer: Santiago, Jean
Allegation: Abuse of Authority: Refusal to provide shield number
CCRB Conclusion: Substantiated (Formalized Training)
Officer: Khalifa, Ahmed
Complainant: Dominican Male, 21-24
Allegation: Discourtesy: Word
CCRB Conclusion: Within NYPD Guidelines
Officer: Dones, Crystal
Complainant: Hispanic Male, 25-29
Allegation: Discourtesy: Word
CCRB Conclusion: Substantiated (Command Discipline A)
Officer: Dones, Crystal
Complainant: Hispanic Male, 25-29
Allegation: Offensive Language: Race
CCRB Conclusion: Substantiated (Charges)
Officer: Dones, Crystal
Allegation: Force: Physical force
CCRB Investigator Recommendation: Substantiated
CCRB Board Conclusion: Unable to Determine
Officer: Ayala, Joel
Complainant: Dominican Male, 21-24
Allegation: Abuse of Authority: Threat of force (verbal or physical)
CCRB Conclusion: Within NYPD Guidelines
Officer: Ayala, Joel
Complainant: Dominican Male, 21-24
Allegation: Discourtesy: Word
CCRB Conclusion: Within NYPD Guidelines
Officer: Dones, Crystal
Allegation: Abuse of Authority: False official statement
CCRB Investigator Recommendation: Substantiated
CCRB Board Conclusion: Unable to Determine
Recategorized as: Abuse of Authority: Other
Officer Complainant Allegation CCRB Board Conclusion
Santiago, Jean Hispanic Male, 25-29 Force: Physical force Unfounded
Khalifa, Ahmed Hispanic Male, 21-24 Abuse of Authority: Threat of force (verbal or physical) Within NYPD Guidelines
Khalifa, Ahmed Abuse of Authority: Threat of force (verbal or physical) Within NYPD Guidelines
Khalifa, Ahmed Abuse of Authority: Refusal to provide shield number Substantiated (Formalized Training)
Santiago, Jean Abuse of Authority: Refusal to provide shield number Substantiated (Formalized Training)
Khalifa, Ahmed Dominican Male, 21-24 Discourtesy: Word Within NYPD Guidelines
Dones, Crystal Hispanic Male, 25-29 Discourtesy: Word Substantiated (Command Discipline A)
Dones, Crystal Hispanic Male, 25-29 Offensive Language: Race Substantiated (Charges)
Dones, Crystal Force: Physical force Unable to Determine
CCRB Investigator Recommendation: Substantiated
Ayala, Joel Dominican Male, 21-24 Abuse of Authority: Threat of force (verbal or physical) Within NYPD Guidelines
Ayala, Joel Dominican Male, 21-24 Discourtesy: Word Within NYPD Guidelines
Dones, Crystal Abuse of Authority: False official statement Unable to Determine
CCRB Investigator Recommendation: Substantiated
Recategorized as Abuse of Authority: Other

Conclusion Meanings:

'Substantiated': The misconduct occurred and it violated the rules. The NYPD has discretion over what, if any, discipline is imposed.
'Unable to Determine': The alleged conduct was investigated but could not determine both that the conduct occurred and that it broke the rules.
'Unfounded': Evidence suggests that the event or alleged conduct did not occur.
'Within NYPD Guidelines': The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.

Further details on conclusions.


Penalties

Dones, Crystal
Pending
APU - Decision Pending

Santiago, Jean
Formalized Training

Khalifa, Ahmed
Formalized Training

Details

Incident: April 6, 2024
Received: April 11, 2024
Closed: July 29, 2025
Last Updated: October 10, 2025

Reason for contact: C/V intervened on behalf of/observed encounter w/3rd party
Location: Street/highway
In NYPD 46th Precinct Bronx
Outcome: Arrest - other violation/crime

Body-Worn Camera evidence collected