Complaint #202412203,
November 24, 2024

Officer: Lopez, Gabriela
Complainant: Black Male, 30-34
Allegation: Force: Physical force
CCRB Conclusion: Within NYPD Guidelines
Officer: Portoles, Matthew
Complainant: Black Male, 30-34
Allegation: Abuse of Authority: Refusal to obtain medical treatment
CCRB Conclusion: Substantiated (Command Discipline A)
Officer: Serrano, Anthony
Complainant: Black Male, 30-34
Allegation: Abuse of Authority: Refusal to obtain medical treatment
CCRB Conclusion: Substantiated (Command Discipline A)
Officer: Serrano, Anthony
Complainant: Black Male, 30-34
Allegation: Force: Physical force
CCRB Conclusion: Within NYPD Guidelines
Officer: Williams, John
Complainant: Black Male, 30-34
Allegation: Force: Physical force
CCRB Conclusion: Within NYPD Guidelines
Officer Complainant Allegation CCRB Conclusion
Lopez, Gabriela Black Male, 30-34 Force: Physical force Within NYPD Guidelines
Portoles, Matthew Black Male, 30-34 Abuse of Authority: Refusal to obtain medical treatment Substantiated (Command Discipline A)
Serrano, Anthony Black Male, 30-34 Abuse of Authority: Refusal to obtain medical treatment Substantiated (Command Discipline A)
Serrano, Anthony Black Male, 30-34 Force: Physical force Within NYPD Guidelines
Williams, John Black Male, 30-34 Force: Physical force Within NYPD Guidelines

Conclusion Meanings:

'Substantiated': The misconduct occurred and it violated the rules. The NYPD has discretion over what, if any, discipline is imposed.
'Within NYPD Guidelines': The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.

Further details on conclusions.


Penalties

Portoles, Matthew
Command Discipline - A
Command Discipline - A (Vacation: 0.50 days)

Serrano, Anthony
Command Discipline - A
Command Discipline - A (Warned and Admonished)

Details

Incident: November 24, 2024
Received: December 11, 2024
Closed: April 27, 2026
Last Updated: June 5, 2026

Reason for contact: C/V at PCT to file complaint of crime
Location: Police building
In NYPD 67th Precinct Brooklyn
Outcome: Arrest - other violation/crime

Body-Worn Camera evidence collected
Video evidence collected