Norman A. Ortega

Norman A. Ortega

Norman A. Ortega
Lieutenant at 25th Precinct since April 2026
Service started July 2008, made $175,000 last year, Tax #947823
Hispanic Male

Substantiated Allegations:
Abuse of Authority: Failure to provide RTKA card
Abuse of Authority: Vehicle search (2)
Discourtesy: Word (2)

Discipline Cases:

Case: 2024-30460
Closed: 5/3/2024
Case: 2024-29768
Closed: 5/1/2024
Case: 2024-30340
Closed: 4/22/2024

View Details

Lawsuit Settlements:
$45,000   Garnett, Najee vs City of New York, et al., 2015 SDNY SDNY 15CV02930
$12,500   Lopez, Edgardo vs City of New York, et al., 2014 NYCSC NYCSC 156518/2014
$55,000   Safford, David vs City of New York, et al., 2014 NYCSC NYCSC 151929/2014
View Details

Complaints

14 Complaints
27 Allegations
5 Substantiated
5 Substantiated (Command Discipline A)
2 Alleged Victim Uncooperative
5 Closed - Pending Litigation
3 Complainant Uncooperative
3 Exonerated
1 Unfounded
4 Unsubstantiated
4 Within NYPD Guidelines

Complaint #202400772, January 2024
Allegation: Force: Nonlethal restraining device
Complainant: Black Male, 45-49
CCRB Conclusion: Complainant Uncooperative
additional details

Complaint #202305667, December 2022
Allegation: Discourtesy: Word
Complainant: Black Male, 30-34
CCRB Conclusion: Substantiated (Command Discipline A)
Allegation: Abuse of Authority: Seizure of property
Complainant: Black Male, 30-34
CCRB Conclusion: Within NYPD Guidelines
Allegation: Discourtesy: Word
Complainant: Black Male, 30-34
CCRB Conclusion: Substantiated (Command Discipline A)
NYPD Conclusion: No Disciplinary Action-DUP
Penalty: No penalty
Documents: Complaint Closing Report
additional details

Complaint #202208358, November 2022
Allegation: Abuse of Authority: Vehicle search
Complainant: Black Male, 21-24
CCRB Conclusion: Substantiated (Command Discipline A)
Allegation: Abuse of Authority: Vehicle stop
Complainant: Black Male, 21-24
CCRB Conclusion: Within NYPD Guidelines
Allegation: Abuse of Authority: Refusal to provide shield number
Complainant: Black Male, 21-24
CCRB Conclusion: Unfounded
Allegation: Abuse of Authority: Failure to provide RTKA card
Complainant: Black Male, 21-24
CCRB Conclusion: Substantiated (Command Discipline A)
NYPD Conclusion: No Disciplinary Action-DUP
Penalty: No penalty
additional details

Complaint #202207649, October 2022
Allegation: Abuse of Authority: Vehicle search
Complainant: Black Male, 35-39
CCRB Conclusion: Substantiated (Command Discipline A)
Penalty: Command Discipline - A
additional details

Complaint #202204969, July 2022
Allegation: Force: Chokehold
Complainant: White Female, 30-34
CCRB Conclusion: Closed - Pending Litigation
Allegation: Force: Restricted Breathing
Complainant: White Female, 30-34
CCRB Conclusion: Closed - Pending Litigation
Allegation: Force: Physical force
Complainant: White Female, 30-34
CCRB Conclusion: Closed - Pending Litigation
additional details

Complaint #202203927, June 2022
Allegation: Abuse of Authority: Question
Complainant: Black Male, 18-20
CCRB Conclusion: Alleged Victim Uncooperative
Allegation: Abuse of Authority: Stop
Complainant: Black Male, 18-20
CCRB Conclusion: Alleged Victim Uncooperative
additional details

Complaint #202202753, May 2022
Allegation: Discourtesy: Word
Complainant: Female, 18-20
CCRB Conclusion: Within NYPD Guidelines
additional details

Complaint #202107102, November 2021
Allegation: Abuse of Authority: Forcible Removal to Hospital
Complainant: Age 45-49
CCRB Conclusion: Within NYPD Guidelines
additional details

Complaint #202105673, September 2021
Allegation: Force: Chokehold
Complainant: Black Male, 45-49
CCRB Conclusion: Closed - Pending Litigation
Allegation: Force: Physical force
Complainant: Black Male, 45-49
CCRB Conclusion: Closed - Pending Litigation
additional details

Complaint #202105282, September 2021
Allegation: Force: Physical force
Complainant: Black Male, 35-39
CCRB Conclusion: Exonerated
additional details

Complaint #201408586, August 2014
Allegation: Abuse of Authority: Vehicle search
Complainant: American Indian Male, 53
CCRB Conclusion: Exonerated
Documents: Complaint Closing Report
additional details

Complaint #201409715, November 2013
Allegation: Abuse of Authority: Strip-searched
Complainant: Black Male, 22
CCRB Conclusion: Unsubstantiated
Allegation: Abuse of Authority: Other
Complainant: Black Male, 22
CCRB Conclusion: Unsubstantiated
Allegation: Discourtesy: Word
Complainant: Black Male, 22
CCRB Conclusion: Unsubstantiated
Allegation: Abuse of Authority: Threat of force (verbal or physical)
Complainant: Black Male, 22
CCRB Conclusion: Unsubstantiated
additional details

Complaint #201211743, September 2012
Allegation: Abuse of Authority: Strip-searched
Complainant: Hispanic Male, 18
CCRB Conclusion: Complainant Uncooperative
Allegation: Force: Nightstick as club (incl asp & baton)
Complainant: Hispanic Male, 18
CCRB Conclusion: Complainant Uncooperative
additional details

Complaint #200905934, April 2009
Allegation: Abuse of Authority: Question
Complainant: Male
CCRB Conclusion: Exonerated
additional details

Complaint #202400772, January 2024
Allegation Complainant CCRB Conclusion
Force: Nonlethal restraining device Black Male, 45-49 Complainant Uncooperative
additional details
Complaint #202305667, December 2022
Allegation Complainant CCRB Conclusion
Discourtesy: Word Black Male, 30-34 Substantiated (Command Discipline A)
Abuse of Authority: Seizure of property Black Male, 30-34 Within NYPD Guidelines
Discourtesy: Word Black Male, 30-34 Substantiated (Command Discipline A)
NYPD Conclusion: No Disciplinary Action-DUP
Penalty: No penalty
Documents: Complaint Closing Report
additional details
Complaint #202208358, November 2022
Allegation Complainant CCRB Conclusion
Abuse of Authority: Vehicle search Black Male, 21-24 Substantiated (Command Discipline A)
Abuse of Authority: Vehicle stop Black Male, 21-24 Within NYPD Guidelines
Abuse of Authority: Refusal to provide shield number Black Male, 21-24 Unfounded
Abuse of Authority: Failure to provide RTKA card Black Male, 21-24 Substantiated (Command Discipline A)
NYPD Conclusion: No Disciplinary Action-DUP
Penalty: No penalty
additional details
Complaint #202207649, October 2022
Allegation Complainant CCRB Conclusion
Abuse of Authority: Vehicle search Black Male, 35-39 Substantiated (Command Discipline A)
Penalty: Command Discipline - A
additional details
Complaint #202204969, July 2022
Allegation Complainant CCRB Conclusion
Force: Chokehold White Female, 30-34 Closed - Pending Litigation
Force: Restricted Breathing White Female, 30-34 Closed - Pending Litigation
Force: Physical force White Female, 30-34 Closed - Pending Litigation
additional details
Complaint #202203927, June 2022
Allegation Complainant CCRB Conclusion
Abuse of Authority: Question Black Male, 18-20 Alleged Victim Uncooperative
Abuse of Authority: Stop Black Male, 18-20 Alleged Victim Uncooperative
additional details
Complaint #202202753, May 2022
Allegation Complainant CCRB Conclusion
Discourtesy: Word Female, 18-20 Within NYPD Guidelines
additional details
Complaint #202107102, November 2021
Allegation Complainant CCRB Conclusion
Abuse of Authority: Forcible Removal to Hospital Age 45-49 Within NYPD Guidelines
additional details
Complaint #202105673, September 2021
Allegation Complainant CCRB Conclusion
Force: Chokehold Black Male, 45-49 Closed - Pending Litigation
Force: Physical force Black Male, 45-49 Closed - Pending Litigation
additional details
Complaint #202105282, September 2021
Allegation Complainant CCRB Conclusion
Force: Physical force Black Male, 35-39 Exonerated
additional details
Complaint #201408586, August 2014
Allegation Complainant CCRB Conclusion
Abuse of Authority: Vehicle search American Indian Male, 53 Exonerated
Documents: Complaint Closing Report
additional details
Complaint #201409715, November 2013
Allegation Complainant CCRB Conclusion
Abuse of Authority: Strip-searched Black Male, 22 Unsubstantiated
Abuse of Authority: Other Black Male, 22 Unsubstantiated
Discourtesy: Word Black Male, 22 Unsubstantiated
Abuse of Authority: Threat of force (verbal or physical) Black Male, 22 Unsubstantiated
additional details
Complaint #201211743, September 2012
Allegation Complainant CCRB Conclusion
Abuse of Authority: Strip-searched Hispanic Male, 18 Complainant Uncooperative
Force: Nightstick as club (incl asp & baton) Hispanic Male, 18 Complainant Uncooperative
additional details
Complaint #200905934, April 2009
Allegation Complainant CCRB Conclusion
Abuse of Authority: Question Male Exonerated
additional details

Conclusion Meanings:

'Exonerated': or 'Within NYPD Guidelines' - The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.
'Substantiated': The misconduct occurred and it violated the rules. The NYPD has discretion over what, if any, discipline is imposed.
'Unfounded': Evidence suggests that the event or alleged conduct did not occur.
'Unsubstantiated': or 'Unable to Determine' - The alleged conduct was investigated but could not determine both that the conduct occurred and that it broke the rules.
'Within NYPD Guidelines': The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.

Further details on conclusions.


Discipline

Case: 2024-30460
Closed: 5/3/2024
Case Details:
  1. Wrongfully discourteous to an individual known to the Department.
Recommendation: Command Discipline - B

Case: 2024-29768
Closed: 5/1/2024
Case Details:
  1. Wrongfully searched a vehicle.
Penalty: A - Command Discipline
Recommendation: Command Discipline - A

Case: 2024-30340
Closed: 4/22/2024
Case Details:
  1. Violated patrol rules.
  2. Wrongfully searched a vehicle.
Recommendation: Command Discipline - B


Lawsuits

Named in 6 known lawsuits, $112,500 total settlements.

Valentino, Shabanova vs City Oof New York, et al.
Case # 26CV00910, U.S. District Court - Southern District NY, February 5, 2026

Bolton, Shady vs City of Ny, et al.
Case # 153048/2025, Supreme Court - New York, March 7, 2025

Garnett, Najee vs City of New York, et al.
Case # 15CV02930, U.S. District Court - Southern District NY, April 21, 2015, ended May 24, 2016
$45,000 Settlement
Complaint
Description: Defendant Officers stopped Plaintiff in a public housing lobby, falsely arrested him and assaulted him, causing him to suffer a seizure on his was to the 25th precinct. He went into a coma at the hospital for 5 days. Charged with Criminal Trespass in the Second Degree, Resisting Arrest, Attempted Tampering with Physical Evidence, Criminal Trespass in the Third Degree, and Unlawful Possession of Marijuana. Dismissed for failure to prosecute. An a second occasion, Plaintiff was again stopped by officers in the public housing lobby, strip searched at the 23rd precinct, and charged with Criminal Trespass in the Second Degree and Criminal Trespass in the Third Degree, later dismissed.

Velez, Benjamin vs City of New York, et al.
Case # 159205/2014, Supreme Court - New York, September 25, 2014
Complaint
Description: On or about October 4, 2013 Plaintiff was lawfully walking on the sidewalk when PO "John" Ortega and PO "John" Doe approached and asked Plaintiff questions in an intimidating manner. Without provocation, POs grabbed Plaintiff by his neck, squeezed his neck, and slammed Plaintiff against a brick wall while forcing his head against the wall, resulting in severe injuries to Plaintiff's cervical spine. POs then used excessive force to slam their handcuffs onto Plaintiff's wrists, resulting in severe injuries to Plaintiff's wrist. At no point did Plaintiff resist or provide justification for the brutality. Plaintiff was taken to the 23rd Precinct where despite repeated requests for medical attention none was provide...

Lopez, Edgardo vs City of New York, et al.
Case # 156518/2014, Supreme Court - New York, July 25, 2014, ended July 15, 2016
$12,500 Settlement
Complaint
Description: On September 13, 2013, plaintiff was visiting a resident who lives in the building located at 310 E. 102nd St, NY, NY. While plaintiff was exiting the building, Ortega stopped plaintiff. Ortega searched plaintiff's person and did not find contraband. Ortega arrested plaintiff and drove him to the 23rd Precinct. At the Precinct, plaintiff was photographed, fingerprinted, processed, and placed in a holding cell. On September 14, 2013, plaintiff was arraigned in New York Criminal Court. At arraignment, he was released on his own recognizance. On February 18, 2014, the complaint was dismissed and sealed.

Safford, David vs City of New York, et al.
Case # 151929/2014, Supreme Court - New York, March 5, 2014, ended September 22, 2016
$55,000 Settlement
Complaint
Description: On March 27 and March 28, 2013, Plaintiff was unlawfully stopped, searched, arrested, and subjected to excessive force by NYPD Officers Norman Ortega, Keno Chambers, Sergeant John Doe #1, and Officers John Doe #2 and #3. The officers slammed him against a wall, slapped him in the head, forcibly handcuffed him, and conducted a strip search without probable cause or legal justification. He was then taken to a precinct and held at Central Booking before being charged with crimes he did not commit.

Other Documents

Brooklyn DA Disclosure Letter references additional CCRB complaint #200904271