Carlos R. Serrano

Carlos R. Serrano

Carlos R. Serrano
Lieutenant at Transit Bureau Bus Enforcement Unit since October 2023, active
Service started January 2008, made $198,000 last year, Tax #946236
Hispanic Male, 46

Substantiated Allegations:
Force: Physical force
Abuse of Authority: Failure to provide RTKA card
Abuse of Authority: Retaliatory summons
Discourtesy: Action

Discipline Cases:

Case: 2019-20685
Closed: 6/24/2019
Case: 2010-1823
Closed: 8/23/2011

View Details

Complaints

7 Complaints
10 Allegations
4 Substantiated
3 Substantiated (Command Discipline B)
1 Substantiated (Formalized Training)
1 Closed - Pending Litigation
2 Complainant Uncooperative
1 Exonerated
1 Unable to Determine
1 Unsubstantiated

Complaint #202306298, June 2023
Allegation: Force: Nightstick as club (incl asp & baton)
Complainant: Black Male, 25-29
CCRB Conclusion: Closed - Pending Litigation
additional details

Complaint #202206567, September 2022
Allegation: Force: Physical force
Complainant: Black Male, 45-49
CCRB Conclusion: Unable to Determine
Allegation: Abuse of Authority: Failure to provide RTKA card
Complainant: Black Male, 45-49
CCRB Conclusion: Substantiated (Formalized Training)
additional details

Complaint #202104797, August 2021
Allegation: Abuse of Authority: Threat of arrest
Complainant: Black Male, 35-39
CCRB Conclusion: Unsubstantiated
additional details

Complaint #201700398, January 2017
Allegation: Discourtesy: Word
Complainant: Male, 27
CCRB Conclusion: Complainant Uncooperative
additional details

Complaint #201510344, November 2015
Allegation: Force: Physical force
Complainant: Male, 17
CCRB Conclusion: Substantiated (Command Discipline B)
Allegation: Abuse of Authority: Retaliatory summons
Complainant: Male, 17
CCRB Conclusion: Substantiated (Command Discipline B)
Allegation: Discourtesy: Action
Complainant: Male, 17
CCRB Conclusion: Substantiated (Command Discipline B)
Penalty: Command Discipline - B
Documents: Complaint Closing Report
additional details

Complaint #201300772, January 2013
Allegation: Force: Physical force
Complainant: Black Male, 38
CCRB Conclusion: Complainant Uncooperative
additional details

Complaint #201207176, June 2012
Allegation: Abuse of Authority: Stop
Complainant: Black Male, 19
CCRB Conclusion: Exonerated
additional details

Complaint #202306298, June 2023
Allegation Complainant CCRB Conclusion
Force: Nightstick as club (incl asp & baton) Black Male, 25-29 Closed - Pending Litigation
additional details
Complaint #202206567, September 2022
Allegation Complainant CCRB Conclusion
Force: Physical force Black Male, 45-49 Unable to Determine
Abuse of Authority: Failure to provide RTKA card Black Male, 45-49 Substantiated (Formalized Training)
additional details
Complaint #202104797, August 2021
Allegation Complainant CCRB Conclusion
Abuse of Authority: Threat of arrest Black Male, 35-39 Unsubstantiated
additional details
Complaint #201700398, January 2017
Allegation Complainant CCRB Conclusion
Discourtesy: Word Male, 27 Complainant Uncooperative
additional details
Complaint #201510344, November 2015
Allegation Complainant CCRB Conclusion
Force: Physical force Male, 17 Substantiated (Command Discipline B)
Abuse of Authority: Retaliatory summons Male, 17 Substantiated (Command Discipline B)
Discourtesy: Action Male, 17 Substantiated (Command Discipline B)
Penalty: Command Discipline - B
Documents: Complaint Closing Report
additional details
Complaint #201300772, January 2013
Allegation Complainant CCRB Conclusion
Force: Physical force Black Male, 38 Complainant Uncooperative
additional details
Complaint #201207176, June 2012
Allegation Complainant CCRB Conclusion
Abuse of Authority: Stop Black Male, 19 Exonerated
additional details

Conclusion Meanings:

'Exonerated': or 'Within NYPD Guidelines' - the alleged conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.
'Substantiated': The alleged conduct occurred and it violated the rules. The NYPD has discretion over what, if any, discipline is imposed.
'Unable to Determine': CCRB has fully investigated but could not affirmatively conclude both that the conduct occurred and that it broke the rules.
'Unsubstantiated': or 'Unable to Determine' - CCRB has fully investigated but could not affirmatively conclude both that the conduct occurred and that it broke the rules.

Further details on conclusion definitions.


Discipline

Case: 2019-20685
Closed: 6/24/2019
Case Details:
  1. Guilty: Involved in a physical altercation.
  2. Guilty: Impeded an investigation.
  3. Guilty: Wrongfully discourteous to an individual known to the Department
Penalty: Counseling, dismissal probation (12 months), vacation days (40 days)

Case: 2010-1823
Closed: 8/23/2011
Case Details:
  1. Guilty: While off-duty, threatened a person known to the Department and having no right to do so nor any reasonable ground to believe that he had such right, intentionally damaged the property of a person known to the Department.
  2. Guilty: While off duty, did consume an intoxicant to the extent that said officer was unfit for duty.
Penalty: Counseling, pre-trial suspension days (30 days)


Other Documents