Michael A. Serrano

Badge #12172, Hispanic Male
Police Officer at 34th Precinct since February 2017
Service started January 2016, made $180,000 last year, Tax #961273

Substantiated Allegations:
Abuse of Authority: Failure to provide RTKA card
Abuse of Authority: Refusal to provide name
Abuse of Authority: Refusal to provide shield number

Discipline Cases:

Case: 2020-22796
Closed: 11/23/2022

View Details

Complaints

6 Complaints
15 Allegations
3 Substantiated
3 Substantiated (Formalized Training)
3 Closed - Pending Litigation
5 Complainant Uncooperative
1 Exonerated
1 Unsubstantiated
2 Within NYPD Guidelines

Complaint #202506122, June 2025
Allegation: Discourtesy: Word
Complainant: Hispanic Male, 35-39
CCRB Conclusion: Closed - Pending Litigation
Allegation: Force: Physical force
Complainant: Hispanic Male, 35-39
CCRB Conclusion: Closed - Pending Litigation
Allegation: Force: Physical force
Complainant: Hispanic Male, 35-39
CCRB Conclusion: Closed - Pending Litigation
additional details

Complaint #202406494, June 2024
Allegation: Force: Physical force
Complainant: Hispanic Male, 30-34
CCRB Conclusion: Within NYPD Guidelines
Allegation: Abuse of Authority: Refusal to provide name
Complainant: Hispanic Male, 30-34
CCRB Conclusion: Substantiated (Formalized Training)
Allegation: Abuse of Authority: Refusal to provide shield number
Complainant: Hispanic Male, 30-34
CCRB Conclusion: Substantiated (Formalized Training)
Allegation: Abuse of Authority: Unlawful Summons
Complainant: Hispanic Male, 30-34
CCRB Conclusion: Within NYPD Guidelines
Penalty: Formalized Training
additional details

Complaint #201907803, September 2019
Allegation: Force: Physical force
Complainant: Hispanic Male, 30
CCRB Conclusion: Complainant Uncooperative
Allegation: Force: Other
Complainant: Hispanic Male, 30
CCRB Conclusion: Complainant Uncooperative
additional details

Complaint #201907468, August 2019
Allegation: Abuse of Authority: Threat to damage/seize property
Complainant: Black Male, 49
CCRB Conclusion: Complainant Uncooperative
Allegation: Abuse of Authority: Threat of arrest
Complainant: Black Male, 49
CCRB Conclusion: Complainant Uncooperative
Allegation: Abuse of Authority: Threat of summons
Complainant: Black Male, 49
CCRB Conclusion: Complainant Uncooperative
additional details

Complaint #201905887, July 2019
Allegation: Abuse of Authority: Stop
Complainant: Black Male, 63
CCRB Conclusion: Unsubstantiated
Allegation: Abuse of Authority: Failure to provide RTKA card
Complainant: Black Male, 63
CCRB Conclusion: Substantiated (Formalized Training)
Penalty: Formalized Training
Documents: Complaint Closing Report
additional details

Complaint #201800948, December 2017
Allegation: Abuse of Authority: Entry of Premises
Complainant: Black Female, 21
CCRB Conclusion: Exonerated
additional details

Complaint #202506122, June 2025
Allegation Complainant CCRB Conclusion
Discourtesy: Word Hispanic Male, 35-39 Closed - Pending Litigation
Force: Physical force Hispanic Male, 35-39 Closed - Pending Litigation
Force: Physical force Hispanic Male, 35-39 Closed - Pending Litigation
additional details
Complaint #202406494, June 2024
Allegation Complainant CCRB Conclusion
Force: Physical force Hispanic Male, 30-34 Within NYPD Guidelines
Abuse of Authority: Refusal to provide name Hispanic Male, 30-34 Substantiated (Formalized Training)
Abuse of Authority: Refusal to provide shield number Hispanic Male, 30-34 Substantiated (Formalized Training)
Abuse of Authority: Unlawful Summons Hispanic Male, 30-34 Within NYPD Guidelines
Penalty: Formalized Training
additional details
Complaint #201907803, September 2019
Allegation Complainant CCRB Conclusion
Force: Physical force Hispanic Male, 30 Complainant Uncooperative
Force: Other Hispanic Male, 30 Complainant Uncooperative
additional details
Complaint #201907468, August 2019
Allegation Complainant CCRB Conclusion
Abuse of Authority: Threat to damage/seize property Black Male, 49 Complainant Uncooperative
Abuse of Authority: Threat of arrest Black Male, 49 Complainant Uncooperative
Abuse of Authority: Threat of summons Black Male, 49 Complainant Uncooperative
additional details
Complaint #201905887, July 2019
Allegation Complainant CCRB Conclusion
Abuse of Authority: Stop Black Male, 63 Unsubstantiated
Abuse of Authority: Failure to provide RTKA card Black Male, 63 Substantiated (Formalized Training)
Penalty: Formalized Training
Documents: Complaint Closing Report
additional details
Complaint #201800948, December 2017
Allegation Complainant CCRB Conclusion
Abuse of Authority: Entry of Premises Black Female, 21 Exonerated
additional details

Conclusion Meanings:

'Exonerated': or 'Within NYPD Guidelines' - The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.
'Substantiated': The misconduct occurred and it violated the rules. The NYPD has discretion over what, if any, discipline is imposed.
'Unsubstantiated': or 'Unable to Determine' - The alleged conduct was investigated but could not determine both that the conduct occurred and that it broke the rules.
'Within NYPD Guidelines': The conduct occurred but did not violate the NYPD's own rules, which often give officers significant discretion.

Further details on conclusions.


Discipline

Case: 2020-22796
Closed: 11/23/2022
Case Details:
  1. Failed to provide a Department business card
Penalty: Training
Recommendation: Instructions


Lawsuits

Named in 3 known lawsuits.

Camejo, Elizabeth vs City of New York, et al.
Case # 1589026/2019, Supreme Court - New York, September 20, 2019
Complaint
Description: On or about September 30, 2018, plaintiff was lawfully at or near the Inwood Bar and Grill, located at 4892 Broadway, where she was assaulted, battered, shoved, beaten grabbed and intentionally dragged around the location using egregious and excessive force by PO Serrano who arrested her without investigation or probable cause.

Camejo, Elizabeth vs City of New York, et al.
Case # 159026/2019, Supreme Court - New York, September 20, 2019
Complaint
Description: On September 30, 2018, at approximately 3:00 AM, Plaintiff was at a bar and grill in New York City when Plaintiff was subjected to excessive and unlawful actions by multiple defendants, including Officer Serrano from the NYPD. The officer was recklessly, negligently, and without investigation, any justification or legal cause, arrested, touched, beaten, grabbed, pushed, shoved, tackled, assaulted, battered, violated, and humiliated Plaintiff most egregiously and excessively. These actions resulted in significant injuries to Plaintiff's head, body, and limbs. The officer acted egregiously and excessively, causing both physical harm and humiliation to Plaintiff, despite the fact that Plaintiff did not resist the ...

De La Cruz, Crystal Marie vs City of New York, et al.
Case # 451299/2019, Supreme Court - New York, June 11, 2019
Complaint
Description: On September 30, 2018, Plaintiff Crystal Marie De La Cruz was at Inwood Bar & Grill when she was allegedly assaulted by NYPD Officer P.O. Serrano. According to the complaint, Officer Serrano, while acting within the scope of his employment, intentionally pushed and battered De La Cruz in a manner that was both egregious and excessive. This assault resulted in significant injuries to De La Cruz’s head, shoulders, feet, arms, and body. The complaint details that Officer Serrano used excessive force, causing De La Cruz to suffer great and permanent bodily harm, including being rendered sick, sore, lame, and disabled. Despite her injuries, De La Cruz was denied immediate medical attention and was left to endure pai...